Sil-Mid Ltd is an international distributor of non-metallic consumables and is considered by its customers as a total service provider. Sil-Mid Ltd is committed to providing quality product and associated services to satisfy the need of our customers. Sil-Mid Ltd is a ‘customer focused’ organisation. Sil-Mid Ltd is committed to satisfying the requirements of BS EN ISO9001:2000, all relevant legal and third party requirements. Sil-Mid Ltd (through the results of management review of the QMS, customer satisfaction, results from internal audit and additional periodic analysis of performance) is committed to the continual improvement at all levels and within all functions of the organisation. Procedures and processes are in place for all areas of the organisation. The procedures and processes in place ensure compliance with all of the aims and objectives identified at management and director level. Sil-Mid Ltd is committed to the development and training of our personnel, this is key to the implementation and understanding of the QMS. Sil-Mid is approved by Investors in People.